FAQ - MD Senior Care Medical Group

Questions? We have answers

Frequently Asked Questions

We believe in treating our clients with dignity, respect, and empathy, fostering a sense of trust and ensuring their comfort and happiness.

What insurances do you accept?

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To join MD Senior Care Medical Group, you must be enrolled in a Medicare Advantage plan. We proudly accept SCAN Health Plan, Alignment Health Plan, and Imperial Health Plan of California. Our services are available to Medicare beneficiaries age 65 and older, providing flexible options, comprehensive coverage, and peace of mind for both patients and their families.

I have questions regarding billing/claims.

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At MD Senior Care, we proudly partner with trusted Medicare Advantage providers to ensure our patients have access to the highest quality of care. We currently accept Scan Health Plan, Alignment Health Plan, and Imperial Health Plan, giving seniors flexible options to receive the care they deserve.
These plans are designed specifically for Medicare Advantage patients aged 65 and older, providing comprehensive coverage, coordinated care, and peace of mind for both patients and their families.

Do you offer Telemedicine?

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Yes. At MD Senior Care, we provide flexible options for receiving care, including secure and convenient telemedicine services that allow you to connect with our providers from the comfort of your home.

I’m a new patient. What should I do?

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Welcome to MD Senior Care! To get started, please contact us
‍+1 (951) 956-2131, use our online scheduler, or fill out the contact form below. Our team will guide you through the process and ensure you receive the care you need.

The most common Questions

What types of senior care services do you offer?

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We offer a range of senior care services, including in-home care, memory care, caregiver support, transportation services, health monitoring, and social and recreational activities. Our goal is to provide comprehensive support that meets the diverse needs of seniors.

How do you ensure the safety and well-being of seniors under your care?

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We prioritize the safety and well-being of seniors by maintaining rigorous standards. Our caregivers undergo thorough background checks and receive extensive training. We also implement safety protocols, conduct regular assessments, and have 24/7 monitoring systems in place to ensure a secure environment.

Are your caregivers qualified and experienced?

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Absolutely. Our caregivers are highly qualified and experienced professionals. They undergo a comprehensive selection process and receive ongoing training to ensure they have the necessary skills and knowledge to provide exceptional care. We carefully match caregivers with seniors based on their needs and preferences.

How do you personalize care for each senior?

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e understand that every senior has unique needs and preferences. That's why we develop personalized care plans for each individual. Our team conducts assessments, considers medical history, listens to the preferences of seniors and their families, and tailors our services to ensure personalized care that promotes comfort and well-being.

How do you involve families in the care process?

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We believe in open communication and involving families in the care process. We provide regular updates on their loved one's well-being, encourage family involvement in care decisions, and welcome their input and feedback. We strive to build strong partnerships with families to ensure the best possible care outcomes.

What are the costs associated with your senior care services?

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The cost of our senior care services varies depending on the type and level of care required. We offer personalized assessments to determine individual needs and provide detailed information on pricing and payment options. Our team can work with families to explore financial assistance options and insurance coverage.

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Frequently Asked Questions

The most common Questions

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